The decisions are in – Stevens’ agent Marathon Moving is “the best” in Boston.
Boston Magazine announced this week that Marathon Moving received its “Best of Boston” honor in its “moving” category.
The magazine, which has been in print since the early 1970s, annually publishes its “best of” in many different categories in the areas of services, shopping, restaurants and food, arts and entertainment and home design.
The magazine’s nearly 500,000 readers can nominate businesses for the various categories and winners are selected based on the number of factors, including research by magazine staff about the nominees.
Marathon, which became a Stevens Worldwide Van Lines agent in mid-2005, started in the two-car garage of Paul and Gail Nelson. In the 12 years since its humble start, Marathon Moving has grown and expanded continually – and now maintains more than 46,000 square feet of warehouse space and is a leading moving company in the Stevens agency family.
Marathon, located about 15 miles south of Boston in Randolph, Mass., provides moving services to nearly 2,500 customers annually.
Throughout the years, Marathon Moving has adopted some novel business practices that center around holding employees to high standards and providing outstanding service throughout every step of a move. In a bold step taken nearly 10 years ago, Marathon traded the cost of most advertising in favor of a comprehensive benefits package for its employees. The payoff has been numerous Super Service Awards from Angie’s List; the Gold Seal for Excellence from the Better Business Bureau and many other awards.
Marathon credits its high service record for nearly 90 percent of its moves coming from repeat customers or former customers who have referred the company to others.